[VoiceBase US-East] Incident: Intermittent failures on ingress layer

Incident Report for Voicebase

Resolved

Ingress layer is back to normal.

Posted about 2 months ago. Apr 18, 2019 - 07:39 PDT

Update

We are continuing to work on a fix for this issue.

Posted about 2 months ago. Apr 18, 2019 - 07:38 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted about 2 months ago. Apr 18, 2019 - 06:29 PDT

Investigating

We see intermittent ingress errors in the last couple of hours on our ingress layer. This could have resulted in a api calls being rejected. We have stabilized the system and investigating further.

Posted about 2 months ago. Apr 18, 2019 - 06:28 PDT

This incident affected: VoiceBase US-East (Processing Cluster - US, /V2 API - US, /V3 API - US).

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