All Systems Operational
V1 API Operational
V2 API beta Operational
Processing Cluster Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
V1 API Response Time
Fetching
Past Incidents
May 28, 2017

No incidents reported today.

May 27, 2017

No incidents reported.

May 26, 2017

No incidents reported.

May 25, 2017

No incidents reported.

May 24, 2017

No incidents reported.

May 23, 2017
Completed - The scheduled maintenance has been completed.
May 23, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 19:15 PDT
Scheduled - On Tuesday 23 May 2017 at 7:15 PM PST we are rolling out a new software release. This is a rolling upgrade with no downtime.
May 23, 19:02 PDT
Resolved - The API has returned to normal.

From approximately 8:23 to 8:38 the V1 API was intermittently failing to accept requests. For several minutes, the API failed a high percentage of all requests.
May 23, 08:44 PDT
Identified - The Voicebase V1 API is returning to normal. We experienced a yet-unknown problem in the front-end API endpoint cluster.
May 23, 08:39 PDT
Investigating - The Voicebase V1 API is not accepting requests due to an unknown service interruption. We are investigating.
May 23, 08:23 PDT
May 22, 2017

No incidents reported.

May 21, 2017

No incidents reported.

May 20, 2017

No incidents reported.

May 19, 2017
Resolved - Processing times are back to normal.
May 19, 17:58 PDT
Monitoring - Processing times are improving due to the added capacity, and should be normal in 30-45 minutes.
May 19, 16:39 PDT
Identified - Media processing times are significantly longer than usual due to a slowdown in the NLP (natural language processing) cluster. We are adding capacity to address the issue, a process that will take <1 hour.
May 19, 16:24 PDT
May 18, 2017

No incidents reported.

May 17, 2017

No incidents reported.

May 16, 2017

No incidents reported.

May 15, 2017

No incidents reported.

May 14, 2017

No incidents reported.