All Systems Operational
VoiceBase EU ? Operational
90 days ago
100.0 % uptime
Today
/V3 API - EU   ? Operational
90 days ago
100.0 % uptime
Today
Processing Cluster - EU   ? Operational
90 days ago
100.0 % uptime
Today
VoiceBase US-East ? Operational
90 days ago
99.98 % uptime
Today
Processing Cluster - US   ? Operational
90 days ago
99.94 % uptime
Today
/V2 API - US   Operational
90 days ago
100.0 % uptime
Today
/V3 API - US   Operational
90 days ago
100.0 % uptime
Today
Legacy VoiceBase (deprecated) ? Operational
Legacy Platform and V1 API   Operational
VoiceBase Labs   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 21, 2018

No incidents reported today.

Jul 20, 2018
Resolved - Processing has returned to normal.
Jul 20, 02:02 PDT
Identified - Processing is delayed by up to 12 minutes at the current time. We expect turnaround times to return to normal in approximately 30 minutes.
Jul 20, 01:24 PDT
Investigating - Starting at approximately 12:58AM, we are noticing that some jobs are taking longer than expected. We are investigating.
Jul 20, 01:03 PDT
Jul 19, 2018
Resolved - Processing times have returned to normal and are stable.
Jul 19, 23:36 PDT
Update - Transcription turnaround times for non-English languages are improving, but are still considerably slower and more variable than normal.
Jul 19, 22:21 PDT
Monitoring - Due to far higher than normal loads, transcriptions of non-English languages are seeing longer than normal turnaround times. Average turnaround times have increased by approximately one minute, though some jobs may be delayed for as long as 30 minutes.
Jul 19, 21:35 PDT
Jul 18, 2018

No incidents reported.

Jul 17, 2018

No incidents reported.

Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018
Completed - The scheduled maintenance has been completed.
Jul 12, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 19:00 PDT
Scheduled - On Thursday 12 Jul 2018 at 7 - 11 PM PST we are rolling out a new software release. This is a rolling upgrade with no downtime.
Jul 12, 16:08 PDT
Completed - The scheduled maintenance has been completed.
Jul 12, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 11:00 PDT
Scheduled - On Thursday 12 JUL 2018 at 19:00 - 22:00 GMT+1 we are rolling out a new software release. This is a rolling upgrade with no downtime.
Jul 12, 10:06 PDT
Jul 11, 2018

No incidents reported.

Jul 10, 2018
Completed - The scheduled maintenance has been completed.
Jul 10, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 19:00 PDT
Scheduled - On Tuesday 10 JUL 18 at 7 - 11 PM PST we are rolling out a new software release. This is a rolling upgrade with no downtime.
Jul 10, 16:03 PDT
Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.