All Systems Operational
VoiceBase EU ? Operational
90 days ago
100.0 % uptime
Today
/V3 API - EU ? Operational
90 days ago
100.0 % uptime
Today
Processing Cluster - EU ? Operational
90 days ago
100.0 % uptime
Today
VoiceBase US-East ? Operational
90 days ago
100.0 % uptime
Today
Processing Cluster - US ? Operational
90 days ago
100.0 % uptime
Today
/V2 API - US Operational
90 days ago
100.0 % uptime
Today
/V3 API - US Operational
90 days ago
100.0 % uptime
Today
Legacy VoiceBase (deprecated) ? Operational
Legacy Platform and V1 API Operational
VoiceBase Labs ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Mar 20, 2019

No incidents reported today.

Mar 19, 2019
Completed - The scheduled maintenance has been completed.
Mar 19, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 19:00 PDT
Scheduled - On Tuesday 19th March at 7 - 11 PM PST we are rolling out a new software release. This is a rolling upgrade with no downtime.
Mar 19, 15:14 PDT
Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.

Mar 8, 2019

No incidents reported.

Mar 7, 2019
Completed - The scheduled maintenance has been completed.
Mar 7, 13:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 11:00 PST
Scheduled - On Thursday Thursday 07 March at 20:00 - 22:00 GMT+1 we are rolling out a new software release. This is a rolling upgrade with no downtime.
Mar 7, 09:59 PST
Resolved - V2-Beta indexing has returned to normal.
Mar 7, 09:45 PST
Identified - For US-East customers using the V2-Beta API and requesting optional indexing, you will see normal media processing times but delayed indexing times as we rebuild the search index following multiple simultaneous instance failures in AWS.

V3 customers and EU customers are not affected by the indexing delays, nor are V2 customers that do not use this form of indexing.
Mar 7, 07:56 PST
Mar 6, 2019

No incidents reported.