All Systems Operational
Voicebase EU Operational
90 days ago
100.0 % uptime
Today
/V3 API - EU   ? Operational
90 days ago
100.0 % uptime
Today
Processing Cluster - EU   ? Operational
90 days ago
100.0 % uptime
Today
Voicebase US Operational
90 days ago
99.96 % uptime
Today
Legacy Platform and V1 API   Operational
Processing Cluster - US   ? Operational
90 days ago
100.0 % uptime
Today
/V2 API - US   Operational
90 days ago
99.95 % uptime
Today
/V3 API - US   Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 21, 2017

No incidents reported today.

Sep 20, 2017

No incidents reported.

Sep 19, 2017

No incidents reported.

Sep 18, 2017

No incidents reported.

Sep 17, 2017

No incidents reported.

Sep 16, 2017

No incidents reported.

Sep 15, 2017

No incidents reported.

Sep 14, 2017
Resolved - All work in the backlog has been completed.
Sep 14, 14:01 PDT
Update - Amazon are slow restoring services and we are seeing work being processed and the backlog working its way down.
Sep 14, 12:53 PDT
Update - Amazon has acknowledged the issue and continues to investigate. They have not yet specified a cause or ETA.
Sep 14, 11:57 PDT
Identified - We are seeing errors in the V1, V2, and V3 APIs in the US VoiceBase instance. The EU instance is unaffected at this time. The root cause appears to be an Amazon S3 partial outage. Amazon has not yet acknowledged the problem, but other AWS customers are reporting the same errors.
Sep 14, 11:55 PDT
Completed - The scheduled maintenance has been completed.
Sep 14, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 11:01 PDT
Scheduled - On Thursday 14 SEP 2017 at 19:00 GMT+1 we are rolling out a new software release. This is a rolling upgrade with no downtime.
Sep 14, 10:06 PDT
Sep 13, 2017

No incidents reported.

Sep 12, 2017
Completed - The scheduled maintenance has been completed.
Sep 12, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 19:00 PDT
Scheduled - On Tuesday 12 SEP 2017 at 7PM PST we are rolling out a new software release. This is a rolling upgrade with no downtime.
Sep 12, 15:45 PDT
Sep 11, 2017

No incidents reported.

Sep 10, 2017

No incidents reported.

Sep 9, 2017

No incidents reported.

Sep 8, 2017

No incidents reported.

Sep 7, 2017

No incidents reported.