All Systems Operational
VoiceBase EU ? Operational
90 days ago
100.0 % uptime
Today
/V3 API - EU   ? Operational
90 days ago
100.0 % uptime
Today
Processing Cluster - EU   ? Operational
90 days ago
100.0 % uptime
Today
VoiceBase US-East ? Operational
90 days ago
99.97 % uptime
Today
Processing Cluster - US   ? Operational
90 days ago
99.91 % uptime
Today
/V2 API - US   Operational
90 days ago
100.0 % uptime
Today
/V3 API - US   Operational
90 days ago
100.0 % uptime
Today
Legacy VoiceBase (deprecated) ? Operational
Legacy Platform and V1 API   Operational
VoiceBase Labs   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - This is a reminder of the upcoming change on May 1st 2018. Please ensure your applications support TLS 1.2
Apr 13, 09:36 PDT
Scheduled - As part of our ongoing work to improve and secure the VoiceBase API, we will retire the support of TLS 1.1.
This means that any connectivity to the US V2-Beta/V3 API or EU V3 API requires TLS 1.2. This change will take effect on May 1st 2018 at 01:00AM PST.

Please ensure that your current client is TLS 1.2 enabled as all communication will fail after the above deadline.
Mar 27, 09:18 PDT
Past Incidents
Apr 20, 2018

No incidents reported today.

Apr 19, 2018
Completed - The scheduled maintenance has been completed.
Apr 19, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 19:01 PDT
Scheduled - On Thursday 19 APR 2018 at 7PM PST we are rolling out a new software release. This is a rolling upgrade with no downtime.
Apr 19, 15:40 PDT
Apr 18, 2018

No incidents reported.

Apr 17, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.

Apr 11, 2018
Resolved - Systems are back to normal.
Apr 11, 14:26 PDT
Monitoring - Work queues are burning down faster now and we are continuing to monitor and increase the resources.
Apr 11, 10:40 PDT
Identified - Processing times have slowed down and we are provisioning additional resources.
Apr 11, 10:15 PDT
Apr 10, 2018
Completed - The scheduled maintenance has been completed.
Apr 10, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 11:01 PDT
Scheduled - On Thursday 10 APR 2018 at 19:00 GMT+1 we are rolling out a new software release. This is a rolling upgrade with no downtime.
Apr 10, 10:51 PDT
Apr 9, 2018

No incidents reported.

Apr 8, 2018

No incidents reported.

Apr 7, 2018

No incidents reported.

Apr 6, 2018

No incidents reported.