All Systems Operational
VoiceBase EU ? Operational
90 days ago
100.0 % uptime
Today
/V3 API - EU   ? Operational
90 days ago
100.0 % uptime
Today
Processing Cluster - EU   ? Operational
90 days ago
100.0 % uptime
Today
VoiceBase US ? Operational
90 days ago
99.99 % uptime
Today
Processing Cluster - US   ? Operational
90 days ago
100.0 % uptime
Today
/V2 API - US   Operational
90 days ago
99.99 % uptime
Today
/V3 API - US   Operational
90 days ago
99.99 % uptime
Today
Legacy VoiceBase (deprecated) ? Operational
Legacy Platform and V1 API   Operational
VoiceBase Labs   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
The VoiceBase status page now allows you to receive notifications for just the VoiceBase instances and components that you care about. Not yet using the VoiceBase EU instance? You can now choose not to receive notifications regarding the EU.

New subscribers choose their desired components as signup time, but all existing subscribers are subscribed to all components by default. But you can change this. To alter your component subscriptions, visit the status page at http://status.voicebase.com/ and select "Subscribe To Updates". Enter your contact info, and if the system finds that you are already a subscriber, it will give you a chance to customize your subscription right there.
Posted on Jan 2, 13:01 PST
Our Labs environment, which is distinct from the production environment, is getting some attention this afternoon. We do not expect any downtime.
Posted on Jan 2, 15:55 PST
Past Incidents
Jan 18, 2018

No incidents reported today.

Jan 17, 2018
Resolved - All is back to normal.
Jan 17, 14:54 PST
Update - Maintenance is largely complete, and the API is back up. Call indexing will continue to be delayed for up to 30 minutes.
Jan 17, 12:47 PST
Monitoring - We need to perform "forklift" maintenance on components of the beta Speech Analytics API. The beta API on VoiceBase Labs will be down for approximately 1-2 hours.

Note: If you have not yet updated your VoiceBase status subscription to receive alerts ONLY for components you care about, you may wish to do so now.
Jan 17, 11:17 PST
Jan 16, 2018

No incidents reported.

Jan 15, 2018

No incidents reported.

Jan 14, 2018

No incidents reported.

Jan 13, 2018

No incidents reported.

Jan 12, 2018

No incidents reported.

Jan 11, 2018
Completed - The scheduled maintenance has been completed.
Jan 11, 13:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 11:00 PST
Scheduled - On Thursday 11 Jan 18 at 19:00 GMT+1 we are rolling out a new software release. This is a rolling upgrade with no downtime.
Jan 11, 10:14 PST
Jan 10, 2018

No incidents reported.

Jan 9, 2018
Completed - The scheduled maintenance has been completed.
Jan 9, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 19:00 PST
Scheduled - On Tuesday 09 JAN 2018 at 7PM PST we are rolling out a new software release. This is a rolling upgrade with no downtime.
Jan 9, 15:35 PST
Jan 8, 2018

No incidents reported.

Jan 7, 2018

No incidents reported.

Jan 6, 2018

No incidents reported.

Jan 5, 2018

No incidents reported.

Jan 4, 2018

No incidents reported.