[VoiceBase EU] Incident: Delayed turn around times

Incident Report for Voicebase

Resolved

This incident has been resolved.

Posted Jan 28, 2021 - 13:47 PST

Update

We are continuing to monitor for any further issues.

Posted Jan 28, 2021 - 13:47 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 28, 2021 - 12:04 PST

Update

We are still working on this and hope to have another update in an hour.

Posted Jan 28, 2021 - 10:33 PST

Identified

We have identified the issue and applying the fix.

Posted Jan 28, 2021 - 08:50 PST

Investigating

We are seeing delayed turn around times and actively investigating.

Posted Jan 28, 2021 - 07:59 PST

This incident affected: VoiceBase EU (/V3 API - EU, Processing Cluster - EU).