High error rates on ingress servers. Work accepted is processing normally

Incident Report for Voicebase

Resolved

The ingress server cluster has returned to normal.

Posted Sep 01, 2017 - 19:58 PDT

Identified

We are seeing high error rates on the ingress servers. This is likely causing your code to have to re-submit some work for processing. Accepted jobs are processing normally. The root cause appears to be network connectivity, especially to the database clusters. We are working to mitigate.

Posted Sep 01, 2017 - 19:29 PDT