Change to VoiceBase callbacks - Monday 26 Nov 2018 at 01:00AM PST - No downtime.
Scheduled Maintenance Report for Voicebase
Completed
The scheduled maintenance has been completed.
Posted 17 days ago. Nov 26, 2018 - 02:00 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 17 days ago. Nov 26, 2018 - 01:00 PST
Scheduled
On Monday 26 November 2018 at 01:00 AM PST VoiceBase will make a change to the call back retry window. The current retry window is 36 hours which will be decreased to 16 hours.
Once a media with a configured callback is completed, the call back will be initiated. If it fails it will immediately attempt two more retries before being rescheduled.
VoiceBase will then attempt another retry at minute 15, 45, 105, 225 (approximately 4 hours), 465 (approximately 8 hours) and 945 (approximately 16 hours) from the initial failed call back attempt.
Posted 23 days ago. Nov 20, 2018 - 09:06 PST
This scheduled maintenance affected: VoiceBase EU (/V3 API - EU, Processing Cluster - EU) and VoiceBase US-East (Processing Cluster - US, /V2 API - US, /V3 API - US).