Problems with media uploads on the Voice Platform API

Incident Report for Voicebase

Resolved

This incident has been resolved.

Posted Mar 16, 2023 - 07:21 PDT

Update

Issue is caused by an internal network issue blocking traffic from our ingress to our processing layers.

Posted Mar 16, 2023 - 07:20 PDT

Investigating

We are currently investigating the issue

Posted Mar 16, 2023 - 07:02 PDT

This incident affected: VoiceBase US-East (/V3 API - US, Processing Cluster - US).