[VoiceBase EU] Incident: Failure on ingress

Incident Report for Voicebase

Resolved

RCA a misconfigured load balancer was placed into service. Reverting the change resolved the issue
Posted Aug 21, 2024 - 18:44 PDT

Investigating

We are experiencing failures on submissions to the api
Posted Aug 21, 2024 - 17:53 PDT
This incident affected: VoiceBase EU (/V3 API - EU, Processing Cluster - EU).