Voicebase Status - Voicebase EU and US API - DNS resolution issues causing connectivity issues

Voicebase EU and US API - DNS resolution issues causing connectivity issues

Incident Report for Voicebase

Resolved

This incident has been resolved.

Posted Dec 19, 2017 - 02:15 PST

Monitoring

Workaround is in place and backlogs are burning down. We will continue to monitor.

Posted Dec 19, 2017 - 02:00 PST

Identified

The AWS DNS issue is now also affecting the US instances. We are putting in a work around.

Posted Dec 19, 2017 - 01:15 PST

Investigating

We are seeing issues with AWS DNS which is causing issues with connectivity. We are investigating.

Posted Dec 19, 2017 - 00:30 PST