[VoiceBase US-East] Incident: Processing delays

Incident Report for Voicebase

Resolved

This incident has been resolved.

Posted Apr 06, 2023 - 15:04 PDT

Update

Incident was caused by malfunctioning kubernetes resources, a reset of these resources resolved the issue.

Posted Apr 06, 2023 - 15:03 PDT

Update

We are continuing to investigate this issue.

Posted Apr 06, 2023 - 14:52 PDT

Investigating

On our US EAST environment we are currently experiencing slowdowns in processing and some error messages in uploading media. We are investigating the cause

Posted Apr 06, 2023 - 14:52 PDT

This incident affected: VoiceBase US-East (/V3 API - US, Processing Cluster - US).