[VoiceBase US-East] Incident: API not accepting new work due to an AWS Infrastructure outage
Incident Report for Voicebase
Resolved
The accumulated work backlog has been processed.
Posted Apr 30, 2018 - 23:13 PDT
Monitoring
The migration to the backup cluster is complete, and the API is back up.
Posted Apr 30, 2018 - 22:31 PDT
Identified
Our US-East instance is degraded and is not accepting new work due to a significant AWS infrastructure issue. We are transitioning to a backup cluster.
Posted Apr 30, 2018 - 21:24 PDT
This incident affected: VoiceBase US-East (/V3 API - US, Processing Cluster - US).
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