Processing times have returned to normal and are stable.
Posted 5 months ago. Jul 19, 2018 - 23:36 PDT
Transcription turnaround times for non-English languages are improving, but are still considerably slower and more variable than normal.
Posted 5 months ago. Jul 19, 2018 - 22:21 PDT
Due to far higher than normal loads, transcriptions of non-English languages are seeing longer than normal turnaround times. Average turnaround times have increased by approximately one minute, though some jobs may be delayed for as long as 30 minutes.
Posted 5 months ago. Jul 19, 2018 - 21:35 PDT
This incident affected: VoiceBase US-East (Processing Cluster - US).